Analyst II-Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Position Summary -This role is responsible for capturing and supporting delivery of business and/or system requirements to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications, via user stories, that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications within that domain.

Responsibilities

• Captures and supports delivery of business and system requirements to accomplish business goals.
• Understands both business requirements and the basic tenets of the technical solution. Helps effectively translate needs between both sets of stakeholders.
• Is responsible for decomposition of Epics to digestible user stories, acceptance criteria definition, prioritization of stories and backlog refinement with the team.
• Ensures user stories meet the Definition of Ready before work begins and meet the Definition of Done before acceptance.
• Leverages various techniques to assist with creation of Epics and stories such as process flow diagrams, context diagrams and use cases.
• Collaborates with Product Managers, stakeholders, and peer Analysts to ensure alignment of work.
• Removes team impediments; participates in team and Train routines as required.
• Is accountable to maximize the value delivered by the team.

Required Qualifications

• 5 + years of relevant experience required.
• Experience working with scrum and kanban teams in a Scaled Agile environment; experience defining user (and technical) stories/acceptance criteria and leading backlog refinement sessions
• Experience working with LOB product managers and System Architects to write Epics and decompose into stories.
• Experience employing various technical analysis techniques

Desired Qualifications

Shift:

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